A few years ago at its Build developer conference, Microsoft made its conversation as a service (CaaS) offerings the centerpiece of its announcements. This year, Microsoft made some solid advancements ...

Microsoft launched its Azure Bot Services today to give bot creators the option to move their bots into the cloud and let Microsoft handle server and storage issues, the company announced today. Alexa ...

Not only have Microsoft's Bot Framework and Service been updated, but new AI functionality and language capabilities have been introduced for apps that leverage Azure Cognitive Services as well. Hamza ...

Microsoft today announced the public preview of its Power Virtual Agents tool, a new no-code tool for building chatbots that’s part of the company’s Power Platform, which also includes the Microsoft ...

Microsoft’s newly launched A.I.-powered bot called Tay, which was responding to tweets and chats on GroupMe and Kik, has already been shut down due to concerns with its inability to recognize when it ...

Forbes contributors publish independent expert analyses and insights. Barry Collins is a tech journalist writing about PCs, Macs and games. Microsoft has filed a patent which raises the intriguing ...