The automation of technical support services, traditionally a significant revenue stream for Business Process Outsourcing (BPO) firms, is accelerating, according to CNBC. Unlike customer service roles ...

Forbes contributors publish independent expert analyses and insights. author of Chained to the Desk in a Hybrid World: A Guide to Balance. This voice experience is generated by AI. Learn more. This ...

Though the unemployment rate for the tech industry was largely unchanged in July, demand is soaring for AI and data-focused roles such as database architects and data scientists. The unemployment rate ...

Forbes contributors publish independent expert analyses and insights. Caroline Castrillon covers career, entrepreneurship and women at work. The recent bankruptcy filings of Monster and CareerBuilder ...

After a WIRED story last month described the sometimes ludicrous challenges heaped on tech workers applying for engineering jobs, some readers shared their own experiences with excessive test ...

You're currently following this author! Want to unfollow? Unsubscribe via the link in your email. When Mody Khan lost his job at Microsoft last December, he was hopeful he'd bounce back quickly. But ...