The new features could be handy for customer service systems, but OpenAI says they have applications that work across a ...

What if your next phone call with customer support didn’t feel like a frustrating maze of robotic prompts but instead like a natural, empathetic conversation? Imagine an AI that not only understands ...

OpenAI launched the Realtime API in beta in October 2024. The API, which uses the same technology as ChatGPT’s advanced voice mode, enables software developers to create voice-based AI assistants that ...

AI voice agents are getting closer to doing more than waiting their turn to speak. OpenAI announced Thursday that it is expanding its Realtime API with GPT-Realtime-2, a new voice ...

The new API features will help enterprises build autonomous, multimodal voice agents with remote tool access, PBX integration, and enhanced context awareness. OpenAI has added remote model context ...

OpenAI released a new generation of voice models in its API on Wednesday, giving developers tools to build apps that can reason through spoken requests, translate across +70 languages, and transcribe ...

GPT-Realtime-2 brings GPT-5-class reasoning to live voice. A separate translation model covers 70+ input languages. A streaming Whisper variant handles transcription. The pricing is aggressive enough ...

OpenAI explains in more detail what’s new with the GPT-5-class GPT-Realtime-2 voice model with reasoning: GPT‑Realtime‑2 is built for live voice interactions where the model keeps the conversation ...

OpenAI's Realtime API is now optimized and generally available. You can try its latest speech-to-speech model, gpt-realtime. The upgrades improve OpenAI's voice ...

New AI trio: OpenAI unveiled three voice models for real-time reasoning, translation, and transcription, expanding its developer tools beyond text-based ChatGPT. Early adopters: Zillow, Priceline, and ...

OpenAI has unveiled its latest speech-to-speech artificial intelligence (AI) model, gpt-realtime, designed to generate more vivid and natural voice interactions for real-time applications. Alongside ...